Explain the efficiency of the method used by the Mumbai dabbawalas, based on the facts and experiences shared in the documentary.

Explain the efficiency of the method used by the Mumbai dabbawalas, based on the facts and experiences shared in the documentary. 

Documentary link - https://youtu.be/Z88bIk-9HQc



-Basically, the dabbawalas who are also called as tiffin walas constitute a lunchbox delivery and return system that delivers hot lunches from homes and restaurants to the people at work in India, especially in Mumbai. Firstly Ratana Stephens, the Chief operating Officer of Nature's Path Food gave a brief introduction about the dabbawalas and the process of their routine work. Some of the successful and efficient techniques used by Mumbai dabbawalas to succeed in their business were also mentioned in the documentary. The most famous case study present in worlds elite colleges like Harvard Business School was about these Mumbai dabbawalas, the home cooked food delivery system of more than 5000 dabbawalas. Dabbawalas of Mumbai perform an amazing role in procurement and distribution of tiffin's to their clients from whom one can learn many acute issues of the supply chain, distribution and also the logistics part of the management. They work as a team to achieve a common goal with prefect accuracy. Their business has proved the six sigma record wherein Dabbawalas give unfailing services and their performance and also their accuracy matches six sigma standards. These Dabbawalas of Mumbai are working without any sort of investment. Their business is just based on day to day earnings which are distributed among the entire Dabbawalas just keeping back some money for some emergency purpose. Today these Dabbawalas of the Mumbai city deliver around more than 2 lakh lunch box all across the city without making error, and they don't make errors due to the practice which they do it i every day as it is their routine work to supply the tiffin boxes every day. This shows how they work together both efficiently and effectively.

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